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 Job Title: Program Coordinator

Location: North-Suburban Emergency Assistance Response, Inc.

                   5209 West Broadway Avenue, Crystal MN 55429


NEAR Food Shelf is a non-profit organization located in Crystal. Our programs address food insecurity, along with seasonal programs such as providing Back-To-School backpacks and supplies, holiday toys and gifts, and other events. In collaboration with local faith partners, nonprofits, businesses, schools, and civic organizations, NEAR is committed to maintaining a culture where everyone is treated with respect. Our goal is to provide food and referrals to other community resources. We are a busy and diverse operation with high expectations for staff and the overall impact of programs.

The Program Coordinator greets volunteers, donors, and program clients daily, demonstrating NEAR’s commitment to high-quality customer service. Along with other team members, the Program Coordinator maintains a safe, organized, and efficient warehouse and food distribution area. NEAR staff are cross-trained and actively help across programs and departments.

We are seeking a strong leader to oversee food shelf client operations, work well with other staff members and support overall agency success.


Key Responsibilities:

·       Maintain clear and accurate files of all clients and volunteers

·       Implement and support daily and seasonal programs

·       Maintain a clean, safe, risk-free physical environment; report needs to appropriate staff

·       Load and unload pallets, boxes, and bags received from donors and vendors

·       Attend meetings with staff and volunteers

·       Manage afternoon volunteers and food distribution to clients

·       When receiving incoming food donations, determine what is acceptable and follow food handling procedures

·       When distributing food to clients, assist volunteers in determining what is acceptable and follow food handling procedures

·       Coordinate volunteer drivers and packing of food for home deliveries to preapproved clients

·       Enter new client information and updates into the PantrySaver computer program

·       Develop, execute, and manage new processes

·       Provide backup coverage for other staff members and volunteers

·       Maintain and support current base of phone and afternoon volunteers

·       Supervise volunteer intake of new client information and food distribution

·       Coordinate, schedule, train and supervise volunteers to support daily operations

·       Report to and take work direction from the Food Shelf Director

·       Work alongside a wide variety of volunteers giving them direction and feedback for optimum teamwork

·       Other duties as assigned

Position Qualifications:

·       Supervisory experience

·       Bilingual speakers; English required, Spanish is beneficial

·       Ability to problem solve and work in a professional and positive manner with high attention to detail in a variety of situations

·       Excellent interpersonal and communications skills, must have ability to work as a member of the team and partner collaboratively with employees, food rescue partners and volunteers

·       Must be able to handle the physical and emotional aspect of work in a social service environment

·       Ability to thrive in high-energy settings that call for flexibility and on-your-feet problem solving

·       Person of high integrity who can successfully communicate and receive ideas, questions, and challenges in a team-based work environment

·       Enjoys working with many types of people and serving a diverse community

·       Strong work ethic, takes initiative, self-directed

·       Excellent communication skills, both verbal and written

·       Ability to lift up to 40 lbs. regularly

·       Standing and walking for the majority of work day

·       Basic computer and internet skills

·       Availability to work during operational hours, Monday through Friday, (8:30am – 5pm), and occasional evenings and weekends

Salary and Benefits:

Terms: Full-time, Starting Salary $39-42,000/year (depending on qualifications)

Paid Time Off: Two weeks (80 hours)

Paid Holidays

Health Insurance Reimbursement: $250/month (after completion of first full calendar month)


To Apply: Submit resume with cover letter to Please include “Program Coordinator” in the email subject line.